Management team

Kayser Baird is a leading independent South African short-term broker with a passion for providing affordable but comprehensive insurance solutions. Our team is best-of-breed.

Jim Kayser

Chairman and Founder
Driving by a passion for providing comprehensive and inexpensive short-term insurance, Jim founded Kayser Baird in 1986. He is still active in the business today. His hard work and perseverance laid the foundation for the company to become one of the leading independent brokerages in South Africa.

Michael baird

Chief Executive Officer
Michael, who has over 28 years of experience in short-term insurance, joined the business as co-owner in 1996. Through his innovative and unique business approach, where client service sits at the centre of the business, Michael has steered Kayser Baird through nearly 3 decades of rapid growth.

Claire van der Westhuizen

General Manager – Commercial Underwriting
Claire, who joined the business in 2006, has taken the Commercial Underwriting reins since 2013 as our Commercial Underwriting Manager. She oversees the complex and diverse world of business short-term insurance and leads her team in the management of over 3000 business clients across the country. These clients range from SMMEs to blue chip corporates across various industries.
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Landi Arlow

General Manager - Operations
In 2013 Landi joined the business as a Claims Consultant and has since made great strides within the organisation. In 2015 Landi was appointed as Assistant Manager of the Claims Department, and in 2018 she took on a Team Leadership role within the Personal Underwriting Department. She very quickly progressed to the role of General Manager of the department, and in October 2021, after successfully leading the Personal Lines Underwriting team, she was appointed as General Manager of Operations. Landi has a diverse role in leading the Operations of the business, working hand-in-hand with the General Managers of the various departments.
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Carla Van Niekerk

General Manager - Personal Underwriting & Sales and Account Management
Carla joined the business in 2014 as an Underwriter in the Personal Lines Department. Soon after, she was recognised as the company’s best-performing employee. Carla was appointed in a Team Leadership role in 2018 and in January 2019 she took up the position of General Manager in the Sales and Account Management department. In addition to this role, Carla also took over the management of the Personal Underwriting department in April 2023. Carla and her team are responsible for onboarding over 70 new clients every month and managing over 6000 personal clients across the country.
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Jenean Els

General Manager - Claims
Jenean joined the business in 2014 as a Claims Consultant. She quickly showed her capabilities, taking over management of the Claims department in 2017. Jenean currently manages our Claims Team which is responsible for processing personal and commercial claims within some insurer mandates and ensuring the end-to-end finalisation of claims with any non-mandated insurers.
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Directions to Cape Town Office :

If you are coming from Cape Town CBD on the N1, take the Willie Van Schoor/Durban Road turn-off and then turn left at the intersection. When you get to Bill Bezuidenhout Avenue turn left, then carry on straight until you get to Carl Cronje Drive.

Turn right at the intersection and then immediately left into the Avanti Tower Office Block.

If you are coming from Paarl on the N1, take the Willie Van Schoor/Durban Road turn-off and then turn right at the intersection. When you get to Bill Bezuidenhout Avenue turn left, then carry on straight until you get to Carl Cronje Drive.

Turn right at the intersection and then immediately left into the Avanti Tower Office Block.

Directions to Durban Office:

If you are coming from Durban go up fields hill, past the Kloof Village Rd turn-off and then take the Abrey Road turn-off (exit 24) as if you are going to the Kloof Golf Course. When you get to the top of the glide-off turn left, left again into Lyngarth and when you get to the T-Junction at Abrey Road you will see our building on your left hand side.

Coming from Pmb / Hillcrest take the Abrey Road turn-off (exit 24), turn right over the M13 and turn left in Lyngarth. At the T-Junction at Abrey Road you will see our building on your left hand side.