Client portal

Our new client portal enables our clients to view their business and personal policies online, request new amendments and claims and view outstanding items and documentation pertaining to their policies.

Accessing your Portal

Our client portal uses secure 2-factor authentication to enable you to register securely using the cell phone number and email address we have stored for you on our system. This means that nobody else can access your client portal or view information about your policies in theirs.

The procedure to register is self-explanatory but if you do have any problems accessing your portal please contact us on 031-767 8000 or email “portal@kayserbaird.co.za” and we will contact you.

Once you have registered you will still have to enter a pin every time you log in, this pin will be sent to your cell phone while you are logging in.

Please click here to view our POPIA Privacy Notice

Directions to Cape Town Office :

If you are coming from Cape Town CBD on the N1, take the Willie Van Schoor/Durban Road turn-off and then turn left at the intersection. When you get to Bill Bezuidenhout Avenue turn left, then carry on straight until you get to Carl Cronje Drive.

Turn right at the intersection and then immediately left into the Avanti Tower Office Block.

If you are coming from Paarl on the N1, take the Willie Van Schoor/Durban Road turn-off and then turn right at the intersection. When you get to Bill Bezuidenhout Avenue turn left, then carry on straight until you get to Carl Cronje Drive.

Turn right at the intersection and then immediately left into the Avanti Tower Office Block.

Directions to Durban Office:

If you are coming from Durban go up fields hill, past the Kloof Village Rd turn-off and then take the Abrey Road turn-off (exit 24) as if you are going to the Kloof Golf Course. When you get to the top of the glide-off turn left, left again into Lyngarth and when you get to the T-Junction at Abrey Road you will see our building on your left hand side.

Coming from Pmb / Hillcrest take the Abrey Road turn-off (exit 24), turn right over the M13 and turn left in Lyngarth. At the T-Junction at Abrey Road you will see our building on your left hand side.