Claims

Our dedicated team of knowledgeable Claims Consultants are ready and available to assist you in your time of need! Contact the office on 031 767 8000 should you require assistance with submitting a claim.

For emergency assistance after hours, please contact your relevant insurer directly:

Did you know

In the event of a claim, the following documentation may be requested (additional documentation & information may be requested depending on the nature of your claim)

Vehicle Accident

  • SAPS Case Number
  • Sketch & Description of Accident
  • Details of all Third Parties involved in the Accident

Vehicle Theft

  • SAPS Case Number
  • Description of the circumstances surrounding the incident.
  • Vehicle Tracking Report

General Theft

  • SAPS Case Number
  • Description of the circumstances surrounding the incident.
  • Proof of Ownership
  • Alarm Report & Proof of Forced Entry (in the event of a Burglary)

Lost Items

  • Quotation for Replacement Item/s
  • Description of the circumstances surrounding the incident
  • Proof of Ownership

Directions to Cape Town Office :

If you are coming from Cape Town CBD on the N1, take the Willie Van Schoor/Durban Road turn-off and then turn left at the intersection. When you get to Bill Bezuidenhout Avenue turn left, then carry on straight until you get to Carl Cronje Drive.

Turn right at the intersection and then immediately left into the Avanti Tower Office Block.

If you are coming from Paarl on the N1, take the Willie Van Schoor/Durban Road turn-off and then turn right at the intersection. When you get to Bill Bezuidenhout Avenue turn left, then carry on straight until you get to Carl Cronje Drive.

Turn right at the intersection and then immediately left into the Avanti Tower Office Block.

Directions to Durban Office:

If you are coming from Durban go up fields hill, past the Kloof Village Rd turn-off and then take the Abrey Road turn-off (exit 24) as if you are going to the Kloof Golf Course. When you get to the top of the glide-off turn left, left again into Lyngarth and when you get to the T-Junction at Abrey Road you will see our building on your left hand side.

Coming from Pmb / Hillcrest take the Abrey Road turn-off (exit 24), turn right over the M13 and turn left in Lyngarth. At the T-Junction at Abrey Road you will see our building on your left hand side.